The Platform, Unveiled
From cinematic learning experiences to the analytics that prove their impact, ToldUntold connects training, storytelling, and sales into one elegant ecosystem. It's where creative craft meets data precision — empowering teams, not overwhelming them.
Short Format Learning
We didn't reinvent the wheel. We just brought how people already consume content, on Netflix, Instagram, TikTok, into the world of training.
Snackable, On-the-Go Content
Short videos, carousels and still images designed for retail teams between customers, on the commute or during a quiet moment. Quick to consume, easy to retain, ready for the next one. Produced either by the brand or by ToldUntold.
Quick Recap Quizzes
Every piece of learning content ends with a quiz. Not as an afterthought, as the engine that drives engagement, reinforces what was just watched and turns passive viewing into active retention.
Quality Over Quantity
No information dumps, no overloading. Every piece of content tells a focused, engaging story that emotionally connects the viewer to the subject, because content that moves people is content that sticks.
Playlists That Guide the Journey
Quests and content categories group everything under themes, like building playlists on Spotify. Management curates what teams should be watching, in what order, so learning has direction, not just volume.
Long Format Learning
Transform complex training into engaging, multilingual learning experiences.
Longer Formats
Longer training formats designed to dive deeper into your learning topics, while keeping users engaged as if they were watching a Netflix series. That's the idea behind ToldUntold Programs making learning exciting, even when it involves mandatory HR compliance or complex technical training.
Translation, Dubbing, and Subtitles
Your programs can be translated into nearly 80 languages with a single click. A built-in proofreading workflow lets your teams check accuracy and consistency. ToldUntold offers both automatic AI-powered translation using sovereign models ensuring full data confidentiality and optional human translation services for premium quality.
Import Any Format
Build your courses by combining existing episodes, videos, text, and files in different formats. Mix it all together, and our platform will automatically structure the right chapters, generate questions, and translate the content.Supported formats: PPTX, PDF, MP4, MOV, RTF, DOC, SCORM
Easy Migration
ToldUntold has developed seamless migration tools that let you import your existing courses and learning activities from the most common LMS platforms on the market. This way, you can switch to ToldUntold without losing time or data, and continue training your teams without interruption.
Learning Analytics
Manage your markets, track their progress, analyse the impact of your learning programs.
User Insights
Our analytics tools deliver detailed insights into user behavior, from content engagement and in-app interactions to content preferences and knowledge retention.
Customer-Driven Content
ToldUntold helps align customer perception with brand reality, giving you the insight to respond to real needs. Trend Analytics lets you create targeted learning content that keeps your teams in sync with what customers are actually saying about your products.
Real-Time Performance Tracking
Monitor real-time engagement, completion rates, and success metrics for specific retail locations or geographic regions. Create outlet groups to encourage healthy competition and drive performance.
Team and Product Analysis
Quickly pinpoint your teams' strengths and weaknesses with granular insights down to the individual user level. Identify product categories with strong or weak knowledge retention to inform strategic business decisions.
Business Intelligence
ToldUntold transforms brand and product knowledge into measurable impact.
By connecting content engagement with business performance, you see not just what your teams know, but what that knowledge earns.
By connecting content engagement with business performance, you see not just what your teams know, but what that knowledge earns.
Product-Centric Learning
At ToldUntold, your products take the spotlight. We tie tailored content to each product, empowering your teams to deliver informed, impactful conversations with clients.
Targeted Content Deployment
Easily direct content fragments to specific markets, product lines, or individual products. ToldUntold is built to empower your team and accelerate sales.
Real-Time Product Insights
Our trend analysis tools generate real-time performance scores for each product on the platform, making it easy to identify high-performing products and their associated learning outcomes or those requiring additional learning support.
Seamless Data Integration
ToldUntold provides API connectors to automatically and instantly integrate sales data with knowledge absorption metrics on the platform, supporting seamless integration with leading market systems.
Product-Focused Selling
The brand's products lead the user journey. Every piece of content is tied directly to its product, emphasizing our commitment to focused product training and education.
Seamless Product Integration
Easily integrate your entire product catalogue into ToldUntold through a user-friendly admin interface or by connecting to your existing e-commerce API or BI solution.
Knowledge Fragments
Our "fragments" are bite-sized pieces of knowledge designed to link directly to products, fostering cognitive connections for sales teams to enhance memorization and deliver natural, fluid client interactions.
Flexible Learning Pathways
Content navigation encourages organic exploration of product-related themes, bypassing the rigid structure of traditional learning. Users choose their own learning journey, free from predefined start-to-finish paths.
Real-Time Campaign Insights
By combining qualitative data from content engagement and retention with business metrics, ToldUntold creates dynamic dashboards to track your campaign performance in real time.
AI-Powered
Our proprietary AI accelerates production, translation, and content creation, while our creative and retail experts ensure the output feels human, relevant, and beautifully on-brand.
It's AI at the service of expertise not the other way around.
It's AI at the service of expertise not the other way around.
3 Hours
In just three hours, go from requesting a short video to receiving your first draft. Our optimized workflow automates writing, content sourcing, and editing for swift, high-quality results.
Seamless Brand-Aligned Translations
Effortlessly translate course programs, product descriptions, episodes, or Quests with one-click solutions, ensuring the tone and language align perfectly with your brand identity.
Automated Course Creation
Upload existing course documents and let our AI analyze, contextualize, and organize the content, automatically generating tailored knowledge tests aligned with your brand's goals.
Sovereign AI Solutions
ToldUntold relies exclusively on proprietary AI, hosted on our own servers with custom LLM models. We never share client data with external services or use it to train our models, ensuring you maintain complete ownership and control.
Personalisation by Algorithm
Every user sees a feed shaped by what they need to learn, driven by intelligent algorithms and controlled by HQ.
Algorithmic Content Feed
Each user's home screen is personalised based on their role, location, quiz performance, viewing history and engagement pattern, so the most relevant content always surfaces first.
HQ at the Control Tower
Algorithms don't run on autopilot. HQ defines the rules, what's prioritised, what's mandatory, what's promoted by market or store, giving full control over what every team member sees.
Content That Finds the User
No more browsing or searching for the right training. The platform pushes the right content to the right person at the right time, based on product launches, seasonal calendars and individual knowledge gaps.
Smarter Over Time
The more your teams use the platform, the sharper the personalisation becomes, adapting to performance data, content completion and evolving business priorities.
Visual Merchandising
Manage, distribute and validate every visual merchandising guideline, from HQ to every store, in real time.
Task & Brief Distribution
Upload VM tasks with all supporting media, images, videos, planograms and guidelines, and push them instantly to specific stores, markets, countries or globally, depending on who needs to act.
Targeted Deployment
Choose exactly who receives each directive. Target by individual POS, country, market or roll out globally, ensuring the right stores get the right brief at the right time.
In-App Communication & Feedback
Converse directly with store teams within each task. Ask questions, request adjustments and share feedback without leaving the platform, keeping everything in one thread.
Validation & Compliance Tracking
Store teams submit photo or video proof of their VM execution. HQ reviews, approves or requests changes, giving full visibility on whether guidelines are being followed across every location.
Still Very Human
Connecting the online and the offline training experience, through key features like notifications, direct messaging and live training sessions.
Raoul Dufy, L'apéritif, 1908
Live Training Sessions
A host presents content, runs quizzes, and takes questions from participants with live video and audio. Hand raises, real-time scoreboards, and a content playlist that moves from product episode to quiz to discussion without leaving the platform.
Direct Messaging
Managers message their teams directly within the app. Whether it's a quick note about tomorrow's display change or a follow-up after a training session, the conversation stays where the work happens, not in a separate thread or email chain.
Push Notifications
New content, upcoming live sessions, quiz reminders, VM deadlines. The platform notifies your teams at the right moment so nothing gets missed. Configurable by HQ, so you control what triggers a notification and what stays quiet.
Post-Session Analytics
After every live session, a full report is generated automatically: attendance, participation, quiz scores, and time spent per content item. The trainer sees exactly who was there, who engaged, and where knowledge gaps remain.
Workforce Management
Scheduling, time tracking, absences and shift trading, all in the same app your teams already use for training and merchandising. AI analyses patterns and suggests the right staffing decisions before you have to ask.
AI-Assisted Scheduling
Build weekly rosters from templates or from scratch. AI reads traffic patterns, seasonal peaks and team availability to suggest the right coverage before you start placing shifts. The manager decides, the system does the legwork.
Time Tracking & Absences
Employees clock in and out from their phone. Absence requests go straight to the manager for approval, with balance tracking per person. AI flags potential understaffing early, so gaps are spotted before they become a problem on the floor.
Shift Trading
When someone can't make a shift, they post it for trade. Colleagues see what's available and bid. The manager approves with one tap. No group chats, no back and forth. AI can recommend the best match based on skills, hours worked and availability.
Staffing Intelligence
Attendance rates, coverage analysis, labour cost trends, all visible in one dashboard. AI surfaces what matters: which stores are consistently short-staffed, where overtime is building up, and where scheduling adjustments would have the most impact.
TU Agent
An AI assistant that knows your brand, your products, and the context your teams operate in. Available in real time, on the shop floor.
Contextual Intelligence
TU Agent is trained on your brand's knowledge base: product documentation, brand guidelines, savoir-faire, and any external resources you select. It doesn't give generic answers. It speaks your language and understands the reality of your retail environment.
Full Data Sovereignty
The service runs entirely on ToldUntold's own servers and GPUs. No data is transmitted to third-party providers. No client information is used to train external models. Your brand's knowledge stays exactly where it should: under your control.
Multi-Agent Architecture
Create dedicated agents for different needs: one for product expertise, another for clienteling guidance, a third for onboarding new hires. Each agent can be scoped to a specific knowledge base and targeted to a specific user group.
Instant Access to Everything
Your teams can query the full depth of your business documentation, brand assets, and curated external resources in seconds. No more digging through folders or waiting for head office to answer. The knowledge is there, instantly, on the shop floor.
Training, content, intelligence, visual merchandising, and AI. One platform built for retail performance.