For Commercial Teams

Training that moves
the numbers.

Product-specific training linked directly to sales performance. The proof your commercial team has been asking for.
Product Knowledge

Product knowledge that sells.

Every training episode is tied to specific products from your catalogue. Your teams do not learn about "leather goods" in the abstract. They learn the story, the craftsmanship, and the selling points of the exact pieces they will sell tomorrow.

Knowledge fragments link directly to SKUs, creating the cognitive connections that make client conversations natural, fluid, and convincing. Associates who master the narrative behind a product sell it with conviction. Those who only know the spec sheet recite facts. The difference is measurable.

Product knowledge linked to catalogue SKUs

Catalogue Integration

Your full product catalogue imported via CSV or API. Every SKU linked to relevant training content. Browse products in the app and see all associated episodes.

Knowledge Fragments

Bite-sized pieces of knowledge tied directly to products. Designed to enhance memorisation and enable natural, informed client interactions on the floor.

Campaign Dashboards

Combine qualitative engagement data with commercial metrics. Track campaign performance in real time, product by product, market by market.

Performance tracking dashboard with store-by-store analytics
Performance Tracking

See the impact, store by store.

Real-time dashboards show which stores completed training and which did not. Cross-lag correlation analysis reveals how training completion affects sales in the following weeks, with statistical precision. You see the activation window: typically four to six weeks from training to measurable sales impact.

The scatter view plots training engagement against sales performance per store, making it visually immediate which locations are converting knowledge into revenue and which have a gap to close.

Cross-Lag Correlation

Statistical analysis at different time offsets (3 months before to 6 months after training) reveals when and how much training impacts sales.

Content Impact Index

Per-programme metric correlating training completion to product sales. See which content drives the most commercial results, not just the best engagement.

Sales Uplift Attribution

Trained versus untrained stores, measured in points of sales growth after neutralising seasonal effects. Real attribution, not proxies.

Proven Results

The numbers speak.

Across 275 points of sale and 1,850 retail professionals studied over 6 to 12 months, stores where teams completed their training showed +4.9 points of sales growth versus untrained stores, after neutralising seasonal effects.

This is not engagement data. This is sales attribution. The direct, measurable link between what your teams know and what they sell. 82% of failed sales are knowledge failures, not product failures. Associates with genuine product knowledge sell up to 87% more.

The platform does not just train your teams. It proves that the training works, product by product, store by store, week by week. Every training investment becomes a business case with data behind it.

Proven results — sales uplift data
A product without narrative is an object. A product with narrative becomes a conviction.
Samantha Larsen — CEO, ToldUntold
Study conducted across 275 points of sale, 1,850 retail professionals, over 6 to 12 months.
+4.9 pts
sales growth, trained vs untrained
82%
of failed sales are knowledge failures
4-6 wks
from training to measurable impact
Training, content, intelligence, visual merchandising, and AI. One platform built for retail performance.